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We, Flink GmbH ("we," "us," "our"), take the protection of user data ("user" or "you") very seriously and are committed to protecting and using your information in accordance with applicable privacy laws. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data in connection with the use of our website and services.

How We Collect Data

Below are the main methods we use to collect data:

  • We collect data when you visit our website and use our services.

  • We collect data that you provide to us directly, such as through contact forms or communication channels.

  • We may collect data from third-party sources.

  • We collect data that you provide to us when you sign up for our services through a third-party provider like Facebook or Google.

What Data We Collect

Below is an overview of the data we may collect:

  • Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow for the identification of specific individuals. The non-personal data we collect primarily consists of technical and aggregated usage information.

  • Individually identifiable information, i.e., information that can identify you or could reasonably be used to identify you ("personal data"). The personal data we collect through our services may include periodically requested information such as names, email addresses, addresses, phone numbers, IP addresses, and more. When personal and non-personal data are combined, as long as they remain combined, we treat them as personal data.

Updates to the Privacy Policy

We may revise this Privacy Policy from time to time. We will publish the updated version on our website.

Why We Collect This Data

We may use your data for the following purposes:

  • To provide and operate our services.

  • To develop, customize, and improve our services.

  • To respond to your feedback, inquiries, and requests and provide assistance.

  • To analyze request and usage patterns.

  • For internal, statistical, and research purposes.

  • To enhance our data security and fraud prevention capabilities.

  • To investigate violations and enforce our terms, policies, and comply with applicable laws, regulations, or governmental orders.

  • To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether or not you wish to continue receiving them by simply clicking the "unsubscribe" link in those emails.

Who We Disclose This Data To

We may disclose your data to the following recipients:

  • Our service providers to operate and support our services.

  • In certain cases, we may disclose your data, such as to investigate illegal activities, exercise or defend our rights, protect the safety of our users, or in the event of a change in control involving us.

Where We Store the Data

We store and process your data in various jurisdictions. Please note that some of these jurisdictions may not provide the same level of data protection as the country where you reside.

How Long We Retain the Data

We retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How We Protect the Data

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or theft. However, despite the measures we take, we cannot guarantee absolute protection and security of the data.

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